Customer Care & E-Commerce Traineeship

Customer Care & E-Commerce Traineeship

Location: Vienna, Austria

We are looking for a committed, curious, motivated, and organized individual ready to join Lomography’s international team in Vienna, Austria. The job is an excellent opportunity for someone who wishes to gain experience in online activities and get a glimpse of how the e-commerce business works.

By assisting in a wide range of online tasks, you will learn a great deal, while receiving hands-on experience. You will mainly be working on online customer service tasks, but not exclusively, so there’s a great deal to learn. Also if you have a passion on analog photography, trading or business, you will also gain some hands-on experience while helping out with different department crossing tasks!

Job Description:
  • Assist with every day Customer Service
  • Help with order processing, returns, exchanges and refunds from direct channel customers
  • Assist with product testing and creation for the worldwide community of analogue photographers
Requirements:
  • Very good communication skills
  • Camera / Photography knowledge
  • Well organized and detail oriented
  • Focused on solutions, happy to search for workarounds
  • Fluent in English – any additional language is a plus
  • Proactive and independent working style, open minded personality
Additional Plus:
  • Passion for Lomography and its products and the ability to transport this passion to others
  • Additional languages
  • Understanding of arts or media
Employment
  • Voluntary traineeship
  • Full-time position
  • Compensation: 475 € per month
  • Duration: up to five months
  • Job start date: flexible
  • Please note that this job requires EU-citizenship (mind transitional provisions), citizenship in the European Economic Area, Swiss citizenship, working holiday visa, or a standing access to the Austrian labour market and make sure to include the relevant information in your application!

If you are looking for a young and dynamic organization and interested in a position where you can develop your sales skills and take over new responsibilities, apply now to join the Lomography Team and please send your application indicating the position you’re applying for (including CV and Cover letter) to

jobs@lomography.com

and please wait to be contacted by us.